Beyond how patient statements get sent and received, healthcare organizations also spend a lot of time on their design and format to ensure that they’re easy to understand. But from a higher level why is a patient statement important?
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How Typography Determines Patient-Friendly Statements
If it’s difficult to read or determine what they need to pay, they may give up altogether. But you don’t want your patients to skip paying their bills. This isn’t beneficial for anyone. This is why your organization must focus on the typography of your statement design to ensure it’s readable. There are several different aspects to consider.
