An All Encompassing Partnership
When it comes to protecting your bottom line, we’ve got you covered. Watch your clients glide through their account balances and decrease their day’s sales outstanding faster than you can say “abracadabra”. The Patriot Group and Etactics are now partners.
Customized Statements How Your Patient’s Want Them
Our ultimate goal as partners is to make the patient payment experience as streamlined as possible to ensure you decrease your day’s sales outstanding, increase your revenue, and enhance the overall experience.
Print and Mail Delivery
We offer multiple different delivery alternatives to ensure that your patients receive their statement in a format that is most convenient to them and most rewarding for you.
Electronic Delivery
Patients have the option of viewing their statement electronically immediately when it's due. This keeps keeping delivery costs low and and allows them to pay online.
Customized Patient Statements
We work with you to customize your patient statements in an updated and graphical format that help your organization enjoy timely payments.
Payment Acceptance
We provide a patient payment portal that is entirely PCI compliant and allows your clients to submit what they owe for their statements in multiple different forms.
Address Correction
Sending statements to what's addressed doesn't always work. Prior to mailing all listed addresses run through our address correction technology, Exact.
Increased Labor Focus
Outsourcing your print and mail services with us allows your staff to retool their focus on enhancing other areas of your organization like quality of care and patient experience.
Full-Service EDI Solution Set to Put You at Ease
Our “one-stop-shop” experience in collaboration with Chirospring includes a complete EDI solution stack. Let’s put an end to the never-ending cycle of busy work, and more importantly further help you increase your bottom-line.
Partnership Priority
Each referral we receive that already uses ChiroSpring gets prioritization in our onboarding and support queue because we want to ensure that you lose any time.
1-to-1 Portal Navigation
Our personalized training includes file upload review, claim history, timely filing & claim editing sessions, workflow management of claim reports and ERAs.
Setup Collection
We'll work with you to collect such information as Billing Provider NPIs; facilities; special payer edits, etc. and address any concerns you may have based on your previous experiences.
Test File Review
Our comprehensive and proactive test file review process provides an overview of any areas of that may be a concern prior to a predetermined "GO LIVE" date.
Enrollment Personalization
Our unique enrollment process provides you with a personalized summary with insight into to your current payers for Claims, ERA & Eligibility services.
Payment Plans
Your 835 files will be continuously transitioned to us wtih no interruptions. With our unique approach, we'll receive all of your 835 files within 15 days.
Annual Training Without The Extra work
Finally a solution where someone else administers training content, follows up with those that don’t pass or haven’t completed it, and manages the entire process for you. All we need from you is a current employee roster and we’ll take care of the rest. Our K2 Akademy™ training module tells you when an employee completes an assigned module, how they did on a section quiz, and who hasn’t even started yet.
No More Logins
All of our training platforms are accessed from a safe link distributed via email. Each link is unique to the email it was sent to so only the person that received it can access it. This eliminates the need for a username and password.
Necessary Documentation
Documentation of HIPAA training is needed in the event of an OCR investigation or audit. K2 Akademy provides each participant with an electronic certificate of completion and tracks when training was administered, who participated in it, when each participant completed it within its management hub.
Questions That Matter
Participants answer questions throughout each training section that relate to the content covered in each video. Once they’ve completed a section and submitted their answers, a report is immediately available for download.
Fresh Content
The synergy between the diverse group of presenters and creative animations allows us to present important content that is relatable to everyday work life and also makes our training videos entertaining to watch. Our goal is to actually make participants remember what they’re supposed to do in real life situations.
Certified Compliant
Users receive personalized, electronic certificates upon completion from each module. These serve as helpful record keeping documents on a company-level or on social media as a certificate of accomplishment.
Affordability
Other vendors charge a premium just for their training content and platform. Our K2 Akademy subscription comes with a comprehensive training content and platform that allows us to manage the entire process for you! Rest assured, we’ve recognized and considered that your organization needs to conduct HIPAA training at an affordable price.
Let us know of your interest!
We have a variety of different options that are available to you bundled together to provide the ultimate patient payment and delivery experience or as individual services.
Enter the your information into the form below and we’ll reach out to you regarding your interest!
