Privacy

Who we are:

Etactics, Inc. (“Etactics”) is committed to providing high-quality revenue cycle services and compliance services. Etactics also aims to meet the highest standards of Independence, Objectivity, and Professionalism that provide peace of mind to our customers and their customers. This privacy policy is part of our commitments and will explain how our organization uses the personal data we are supplied by our customers.

CONTENTS OF THIS POLICY:

  • What is the purpose of this policy? 

  • What is the scope of this policy? 

  • What data do we collect as part of our services? 

  • How do we collect data? 

  • How will we use data? 

  • How do we store and protect data? 

  • Which are data protection rights and how to contact Etactics? 

  • Use of cookies? 

  • How do we use cookies? 

  • What types of cookies do we use? 

  • Privacy policies of other websites 

  • Changes to our privacy policy 

  • How to contact Etactics

WHAT IS THE PURPOSE OF THIS POLICY? 

This privacy policy aims to give information on how Etactics collects and processes personal data.

Consent

Etactics only collects, uses, or discloses your personal information with your consent. By accessing our website, and accepting the terms of this Privacy Policy you are providing consent to our collection, use, or disclosure of your personal information in accordance with this statement of privacy practices. If this statement of privacy practices is not acceptable to you, please do not submit any of your personal information. Further, if you do not agree with this statement of privacy practices and reject the collection of your personal information through cookies contained on this website, Etactics will not collect, use, or disclose your personal information.

Subject to legal and contractual requirements, and upon reasonable notice, you may withdraw your consent to the continued collection, use, and disclosure of your personal information at any time. If you wish to withdraw your consent, please contact Etactics at privacy@etactics.com. By withdrawing your consent Etactics will cease collecting, using, or disclosing your personal information. If you refuse or withdraw your consent, we may be unable to provide you with certain information, products, or services. At no time will we collect or require any personal information that is beyond what is required to provide you with such information, products, or services.  Etactics is committed to complying with the exercise of your privacy rights. At no times will your access to this website be contingent on your consent to this Privacy Policy.

WHAT DATA DO WE COLLECT AS PART OF OUR SERVICES?

Through our revenue cycle solutions, Etactics is provided with protected health information and personally identifiable information from our customers. Through our compliance solutions, our customers may choose to include or share any data related to their compliance efforts. Through your engagement with this website, we may acquire information used related to the services we provide to customers for their customers in order to fulfill a business function.

Through your access of our website we collect the following personal information:

  • Email address;

  • IP address; and

  • Any other personal information that you provide to use through filling out a form or requesting information be sent to you.

HOW DO WE COLLECT DATA?

Etactics primarily collects data by being securely supplied the data via its customers, which is typically via automated fashion, but occasionally is manually inputted. Etactics may also collect data by your interaction with this website or outreach efforts. For instance, this website collects data via your browser’s cookies or any surveys that you fill out. The personal information we collect may include your name, address, email address, IP address and any information that you yourself supply to us. Etactics’ collection of personal information is limited to only that information that is reasonably necessary to fulfill the purposes we identify to you and for which you have consented.

HOW WILL WE USE DATA? 

Etactics collects, uses and discloses your personal information so that it can carry out one or more of the following:

  • Provide you with marketing materials for revenue cycle, GRC, marketing and eLearning solutions;

  • Insight into what solutions, services or information you view or access through the website to assist with marketing and sales efforts;

  • Provide you with information that you request via forms, downloads, or other marketing materials including the sending of periodic emails regarding your order or other products and services or as directed by you;

  • Provide you with a better user experience on the website by analyzing your usage;

  • Establish and maintain an effective business relationship with those who interact with Etactics including customers, partners, and vendors.

Information provided to Etactics or collected by Etactics through this website will not be used for any other purposes outside of what is identified within this Privacy Policy. In the event Etactics develops any newly conceived purposes, such purpose will be identified within this section.

HOW DO WE STORE AND PROTECT DATA, AND HOW LONG DO WE KEEP IT?

Etactics securely stores data  in information systems and data centers which encrypt data at rest and data in transit using SSL, IPSec, and AES.

Etactics will retain any data for as long as reasonably necessary to fulfill the purpose for which it was originally collected unless a longer retention period is required based on applicable law, regulation,  contract and/or professional standards.

If you wish for Etactics to delete any or all of the date and personal information collected, please contact privacy@etactics.com. Such a request will be honored by Etactics, and all data or personal information requested to be deleted will be deleted within a commercially reasonable time, but at no time later than 45 days after the request. If Etactics needs more time to delete your personal information, Etactics will provide you with notice of such extension and will use commercially reasonable efforts to comply with the request without undue delay.

Etactics may retain personal information that is requested by you to be deleted if such information is reasonably necessary to:

  • Complete a transaction for which the personal information was collected;

  • Provide a service to you;

  • Perform a contract with you.

UNDER WHAT CIRCUMSTANCES WE MAY DISCLOSE INFORMATION? 

Etactics may share data and personal information with third-party services processors that are necessary for the provision of services and the maintenance of this website. Additionally,  Etactics sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

WHICH ARE YOUR DATA PROTECTION RIGHTS AND HOW TO CONTACT ETACTICS? 

Etactics would like to make sure you are fully aware of all of your data protection rights for information that we directly collect regarding  marketing and sales related efforts via this website. 

  • The right to access – You have the right to request Etactics for copies of your personal data. 

  • The right to rectification – You have the right to request that Etactics correct any information you believe is inaccurate. You also have the right to request Etactics to complete the information you believe is incomplete.

  • The right to erasure – You have the right to request that Etactics erase your personal data, under certain conditions.

  • The right to withdraw consent — You have the right to withdraw your consent to Etactics’ collection, use, or disclosure of your data, under certain conditions.

  • The right to limit use of personal information — You have the right to request that Etactics limit its use of your personal information to only what is necessary to perform it services, or provide its solutions  

  • The right to restrict processing – You have the right to request that Etactics restrict the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to Etactics’ processing of your personal data, under certain conditions. 

  • The right to data portability – You have the right to request that Etactics transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you want to exercise your rights on any other data, then please reach out the relevant customer of ours who collected the data originally. Subject to legal and contractual requirements, Etactics will comply with your exercising of your rights.

If you would like to exercise any of these rights, please contact us at privacy@etactics.com.

USE OF COOKIES 

Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology 

For further information, visit allaboutcookies.org.

HOW DO WE USE COOKIES? 

Our Company uses cookies in a range of ways to improve your experience on our website, including: 

  • Keeping you signed in 

  • Understanding how you use our website 

WHAT TYPES OF COOKIES DO WE USE? 

There are many different types of cookies, however, our website uses: 

  • Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and the location you are in. A mix of first-party and third-party cookies are used. 

  • Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed, and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

HOW TO MANAGE COOKIES 

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result. 

PRIVACY POLICIES OF OTHER WEBSITES 

Etactics website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. 

OPTING OUT AND UNSUBSCRIBING FROM THE MAILING LIST 

Etactics may send marketing communications. If you would like to opt-out of receiving marketing messages you may send an email to us at marketing@etacticsinc.com.

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt-Out page or by using the Google Analytics Opt-Out Browser add on.

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.

COMPLIANCE WITH CAN-SPAM ACT

Etactics complies with the CAN-SPAM ACT. To be in accordance with CAN-SPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.

  • Identify the message as an advertisement in some reasonable way.

  • Include the physical address of our business or site headquarters.

  • Monitor third-party email marketing services for compliance, if one is used.

  • Honor opt-out/unsubscribe requests quickly.

  • Allow users to unsubscribe by using the link at the bottom of each email

CHANGES TO OUR PRIVACY POLICY 

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on March 20, 2024.  

HOW TO CONTACT ETACTICS 

If you have any questions about Etactics’ privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. 

Email us at privacy@etactics.com 

Corporate mailing address: 300 EXECUTIVE PKWY W, HUDSON OH 44236