Payment Hub by Etactics™
We make it easy for your clients to pay what they owe in a hassle-free, PCI compliant environment.
A robust set of features
Designed to streamline the payment experience for both providers and clients, these features ensure faster transactions, improved compliance, and greater satisfaction at every step.
PCI DSS Compliant
Our platform processes payments through a fully encrypted, 1-to-1 PCI DSS-compliant connection—ensuring your clients' sensitive data is always protected and giving you peace of mind.
Multi-User Management
With our Customer Access Plus integration, users can manage multiple accounts and payments from a single login—perfect for families, caregivers, or business managers.
Modern Payment Options
We support the most popular methods—debit, credit, and checking accounts—with even more options on the horizon. Give your clients the flexibility to pay their way.
Virtual Wallet Storage
Users can securely save their payment details in a virtual wallet, making future payments quicker and easier—no need to re-enter information with every bill.
Autopay Functionality
Recurring users can enable autopay for a hands-off billing experience. This helps you collect payments faster and more reliably while helping your users stay on top of their bills.
Custom Payment Plans
When paying in full isn't an option, clients can set up tailored payment plans that automatically deduct pre-set amounts—making it easier for them to stay on track and for you to get paid.
How we help
Our payment platform isn’t just feature-rich—it’s purpose-built to solve the real challenges you face in collecting payments. We simplify the process for your clients and help you accelerate cash flow with less effort.
Designed for real-world billing challenges
Whether you're managing recurring payments, one-time transactions, or multi-account households, our platform gives your clients the flexibility they need—without complicating your workflow.
Improved collections without the friction
From autopay and payment plans to secure wallet storage, every feature is engineered to make paying easier—leading to faster payments, fewer overdue accounts, and happier users.
Results You Can Expect
Organizations that implement our solutions see noticeable improvements in operational efficiency, patient engagement, and revenue cycle performance.
1M
per Month
Ready to streamline payments and get paid faster?
Let’s talk about how Payment Hub can work for you.
Resources
Explore a collection of practical tools, training materials, worksheets, and interactive games designed to support compliance, enhance communication strategies, and improve staff education across your organization.
Industries
Hospital System
Hospitals and multi-site health systems face complex billing environments, high patient volumes, and a growing demand for digital convenience. Payment Hub simplifies the payment experience across departments, giving patients secure, flexible options like autopay and payment plans.
Medical Billing Companies
We help billing companies deliver more value by offering modern, PCI-compliant payment options that reduce friction for patients and speed up reimbursement. With features like multi-user account management and virtual wallets, you provide a better payment experience while maintaining full control and visibility.
Long-Term Care Pharmacies
Serving patients in long-term care comes with unique financial and compliance challenges—especially when billing families, caregivers, or responsible parties. Our platform supports flexible payment plans, autopay, and multi-account access, making it easier for caregivers to manage ongoing balances.
Commercial Companies
Accelerate cash flow with easy card and ACH payments, hosted payment pages, and pay-by-link—plus automatic reminders, refunds, and reconciliation to shrink DSO and cut manual work.
Frequently asked questions
We’ve answered some of the most frequently asked questions about Payment Hub to help you better understand how it works and what to expect.
Is Payment Hub secure?
Yes. Our platform is fully PCI DSS-compliant and uses encrypted, point-to-point connections to protect sensitive financial data.
What payment methods are supported?
We currently accept credit cards, debit cards, and checking accounts, with additional options under development to meet evolving user preferences.
Does it integrate with our existing billing or EHR system?
Yes. Payment Hub is designed to integrate seamlessly with most billing platforms and EHRs. We also offer API support for custom configurations.
Can users set up automatic payments?
Absolutely. Our autopay feature allows users to schedule recurring payments, reducing manual follow-up and helping you get paid faster.