Innovation is our passion
Satisfying the customer is our number one goal; providing innovative solutions that help our customers advance their objectives is our ongoing responsibility.
The values that drive everything we do
Innovation
We stay ahead of the curve by building forward-thinking solutions that address real-world business challenges. Innovation isn’t a feature—it’s a mindset woven into everything we do.
Transparency
Open, honest communication is foundational to our success. Whether we’re reporting results, discussing solutions, or setting expectations, we value clarity in every interaction.
Accountability
We own our results and stand behind our commitments. Our team takes pride in delivering on what we promise—consistently, reliably, and with integrity.
Continuous Improvement
We believe that excellence is never static. Through ongoing feedback, innovation, and refinement, we challenge ourselves to grow, evolve, and always do better.
Client-Centricity
Everything we build starts with the client in mind. We take time to understand each organization’s unique challenges—and deliver solutions that move their goals forward.
Security by Design
We operate in a space where trust matters. That’s why we maintain rigorous compliance standards and implement enterprise-grade security to protect client and patient data at all times.
A great story always starts with a great team
Our team combines deep industry expertise with a shared vision for innovation, operational excellence, and client impact.
25+
7,000+
Etactics is a Top Workplace
Etactics has been proudly recognized by Cleveland.com and The Plain Dealer as a Top Workplace in Northeast Ohio for four consecutive years, ranked in the Small Employer category.
Leadership that empowers every team member.
People-first culture rooted in collaboration and respect.
Commitment to clear communication and ongoing recognition.
Opportunities for both personal growth and professional development.
Senior Management
Frequently asked questions
Explore answers to common questions about our services, capabilities, and how we support organizations across healthcare and beyond.
What does Etactics do?
Etactics provides innovative revenue cycle, compliance, and communication solutions that help healthcare organizations, billing companies, and pharmacies improve efficiency, reduce costs, and enhance the end-user experience.
How is Etactics priced?
Our pricing is tailored based on the specific services, volume, and integration needs of your organization. We offer competitive, industry-aligned pricing designed to deliver long-term value and ROI. For a customized quote, please reach out to our sales team.
What kind of support does Etactics provide?
Our clients receive dedicated account managers, hands-on implementation support, and fast, knowledgeable customer service—no outsourced call centers or ticket-only systems.
Do you offer bundled or scalable pricing options?
Yes. Whether you're a small practice or a multi-location provider, our solutions can scale with your business. We’ll work with you to build a package that meets your goals and budget.