Customer Access Plus™
Digitize your bills into a readable, electronic format regardless of the device your clients prefer.
A robust set of features
Designed to streamline the payment experience for both providers and clients, these features ensure faster transactions, improved compliance, and greater satisfaction at every step.
One-Stop Shop
Give users a single, centralized portal to view and manage their balances. Branded with your logo and colors, it feels like a seamless extension of your organization.
Transactional History
Build trust by giving clients full visibility into their payment history. It’s easy to track balances, resolve questions, and confirm payments—no need to dig through paperwork.
Accelerate Processing
Say goodbye to delays. Instantly send statements the moment they’re ready, helping you shorten the payment cycle and improve cash flow.
Comforting Portability
Our digital bills mirror the mailed experience and work across all devices. Whether on a phone, tablet, or laptop, users can access exactly what they need—anytime, anywhere.
User-Managed Portal
Empower your users to take control. With secure logins, they can view multiple accounts, manage balances, and make payments—all in one place.
Simple Support Contacting
When questions come up, help is right there. Users can securely message your support team from within the portal at their convenience.
How we help
Customer Access Plus enhances the billing experience for both your team and the people you serve. By combining visibility, simplicity, and security, we help you streamline operations and strengthen financial relationships.
Fewer calls, fewer questions
Give users direct access to their billing history and account activity—so they can get the clarity they need without picking up the phone.
More control, faster payments
When clients can view, manage, and pay what they owe in one place, you see fewer delays and a healthier bottom line.
Results You Can Expect
When users have easy, secure access to their account information, your organization spends less time chasing payments and more time focusing on what matters.
Customer Access Plus helps reduce billing confusion, increase on-time payments, and create a smoother experience for everyone involved.
1M
per Month
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Make billing effortless
Explore how Customer Access Plus helps you build trust and get paid faster.
Resources
Explore a collection of practical tools, training materials, worksheets, and interactive games designed to support compliance, enhance communication strategies, and improve staff education across your organization.
Industries
Hospital Systems
Patients and guarantors often juggle multiple bills across departments. Customer Access Plus brings it all together in one portal, giving users clarity and control.
With real-time bill access, secure messaging, and device-friendly statements, you reduce confusion and empower patients to pay with confidence.
Medical Billing Companies
Managing payments for multiple clients is complex. Customer Access Plus gives billing teams a unified platform to offer secure, branded portals for each organization. Patients can view their entire billing history, access digital statements, and message support—all without needing to call in, helping you scale with ease.
Long-Term Care Pharmacies
Billing caregivers, family members, or facilities doesn’t need to be manual or confusing. With Customer Access Plus, each responsible party has secure access to the full billing picture, from transaction history to current balances. Communication and payment become faster, simpler, and more transparent.
Commercial Companies
Give customers a self-service hub to view invoices and statements, set up payment plans, update details, open disputes, and track status—reducing support tickets while improving experience.
Frequently asked questions
Have questions about Customer Access Plus? Here are answers to the most common inquiries about how our platform works and how it can help improve your billing process.
Is the portal secure and HIPAA-compliant?
Yes. Our solution is fully secure, encrypted, and built with healthcare compliance in mind, including HIPAA and PCI-DSS requirements.
Does the portal reflect our branding?
Yes. Your portal is custom-branded with your organization’s logo, colors, and style for a seamless user experience.
Does it work on mobile devices?
Definitely. The platform is responsive and designed to function smoothly on smartphones, tablets, and desktops.
How quickly are bills visible to users?
Bills are available immediately once generated—no mail delays, no waiting.