Etactics Celebrates 20 Years of Revenue Cycle Management Innovation


Stow, Ohio, January 2, 2019: 2019 marks the 20th anniversary for Etactics, a revenue cycle management solution provider. Over the course of that time, Etactics has positioned itself at the forefront of revenue cycle management by providing a large roster of SaaS-based solutions that guide healthcare providers through each phase of the revenue cycle, relationship-driven customer support, and a team-centric approach that encourages employee individuality.

The company was founded in June 1999 by its current President, Michael Teutsch. Shortly after, Senior Vice President, Carl Trownson, joined Michael in this endeavor. Through their guidance, Etactics has grown into a 70+ employee company that serves over 4,000 healthcare and commercial clients nationwide.

Etactics has created many successful lines of business within the past 20 years. Their customers entrust their healthcare claims and remits with their clearinghouse while having timely reimbursement from Medicare, Medicaid, and commercial payers. Any denied claims can be analyzed using Etactics’ denial management technology in advance of resubmission and increase the bottom line. Additionally, Etactics also recognizes patient responsibility by assuring that healthcare providers can recover payment reimbursement by providing patient statement delivery, establishing customizable payment portals, and implementing reminder services.

Teutsch commented on what 20 years of business means to him and the organization as a whole, “Etactics is experiencing exceptional growth. Moving forward, our focus will remain on building lasting business relationships with our partners and clients to ensure all their application needs are met, their business processes are streamlined, and that our onboarding processes are as smooth as possible.” Trownson continued, “The future of Etactics is bright as we continue to develop and improve our current offerings and strive towards new markets where we can bring value from efficiency and cost savings standpoints.”

2018 was Etactics’ most successful year since its inception and they plan on rolling that momentum into the new year. In celebration of their 20th anniversary, Etactics is releasing year-long promotional incentives on its full roster of Revenue Cycle software that current and new clients can enjoy.