Compliance
Maria Mulgrew
HIPAA Omnibus Rule: Understanding The Final Rule

Today we will learn more about what the HIPAA Omnibus Final Rule is. Plus, the role it plays in healthcare compliance. And how it can help you avoid costly HIPAA violation penalties.

HIPAA Omnibus Rule: Understanding The Final Rule
Patient Engagement
Abby Donoughe
Brand Reputation Recovery: 11 Real-World ...

Let’s look at seven companies that had a negative brand image and how they overcame it. Of course, we kept the scope of this blog piece to events related to the over the counter (OTC) healthcare products or the overall health of consumers.

Brand Reputation Recovery: 11 Real-World Examples
Cybersecurity
Abby Donoughe
[ANSWERED] Why Cybersecurity is Important?

In a world where cyberattacks can happen at any moment, prioritizing cybersecurity is not just an IT concern; it’s a critical step in ensuring personal security, financial stability, and public trust. 

[ANSWERED] Why Cybersecurity is Important?
Compliance
Matt Moneypenny
What it Means to be HIPAA Compliant (It’s ...

What does it mean to be HIPAA compliant? Let’s look at each part of the regulation to answer that question.

What it Means to be HIPAA Compliant (It’s Surprising)
Patient Engagement
Matt Moneypenny
Sample Good Reviews for Doctors and Dentists by ...

So how do you write a good review for a doctor? Let’s go over the step-by-step process and look at a few samples for reference.

Sample Good Reviews for Doctors and Dentists by Patients

Patient Reviews

10 Tips on How NOT to Respond to Patient Complaints

10 Tips on How NOT to Respond to Patient Complaints

Around 80% of survey respondents said that it would increase their trust if a company responded to negative customer comments. But the way that you respond to patient complaints can make all the difference. If you stay professional in your responses and show that you take patient concerns seriously, you can still win over clients.

It's time to protect your bottom line.