Patient Engagement

AI in The Medical Field: Everything You Need to Know

AI in The Medical Field: Everything You Need to Know

Artificial intelligence is becoming increasingly prevalent in businesses and society in general, and the healthcare industry is not immune to these changes. AI and related technologies have the power to revolutionize the medical field in ways that include patient care and administrative/billing processing, just to name a few.

4 Thorough Letter Samples of a Therapist Leaving a Practice

4 Thorough Letter Samples of a Therapist Leaving a Practice

When taking into consideration everything you need to do, the most important thing to remember is to notify patients of the therapist leaving the practice. Whether you’re the therapist or the practice manager, here are 4 examples of effective letters to announce resignation.

10 Tips on How NOT to Respond to Patient Complaints

10 Tips on How NOT to Respond to Patient Complaints

Around 80% of survey respondents said that it would increase their trust if a company responded to negative customer comments. But the way that you respond to patient complaints can make all the difference. If you stay professional in your responses and show that you take patient concerns seriously, you can still win over clients.