In this blog we discuss when you can text patients, what the regulations are, and the appropriate reasons and times for texting. We will also be discussing the advantages of using a texting service.
Organizations should identify the roles assigned to each statement within the policy. Mapping policy commitments to requirements and roles creates a shared responsibility matrix.
In this blog we explore exactly what spam is, and how it compares to other forms of malware. Specifically, how it compares to phishing, as the two methods of social engineering are so similar.
Each part of the patient journey affects the overall experience. If you don’t consider the parts that frustrate the public, then you won’t as likely reach a high patient satisfaction score.
When you have more options in a health professional, it helps to ask yourself questions that are important for your health experience and will build your trust in the provider. To help you, we made a list of over 50 questions to ask new doctors when choosing one.
It’s 2020 and healthcare is now patient-centered. That means we can all hold hands and sing Kumbaya as there’s nothing to get upset over while visit a hospital or doctor’s office, right? Wrong.So, how do you handle and manage patient complaints, grievances and concerns?
as healthcare moves towards value-based care, practice owners and hospital administrators are starting to pursue higher patient satisfaction scores. So how do you improve these scores for your organization? Here are 11 ways you can use to improve patient satisfaction and why they’re important.