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Etactics | Revenue Cycle Software

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September 19, 2025
Compliance
Maria Mulgrew
HIPAA Security Risk Assessment Template: An ...

What does a HIPAA risk assessment look like? Is there a specific template to follow? In this blog, we will go over what exactly a risk assessment is, why you need it, and steps to take to create your own risk assessment template.

HIPAA Security Risk Assessment Template: An Ultimate Guide
September 12, 2025
Revenue Cycle
Abby Donoughe
Denial Code CO 59: Everything You Need to Know

For billing teams, knowing how to prevent and resolve CO 59 denials is key to effective denial management and maintaining smooth revenue cycle management. So let’s jump into it!

Denial Code CO 59: Everything You Need to Know
September 5, 2025
Compliance
Maria Mulgrew
HIPAA Omnibus Rule: Understanding The Final Rule

Today we will learn more about what the HIPAA Omnibus Final Rule is. Plus, the role it plays in healthcare compliance. And how it can help you avoid costly HIPAA violation penalties.

HIPAA Omnibus Rule: Understanding The Final Rule
September 5, 2025
Patient Engagement
Abby Donoughe
Brand Reputation Recovery: 11 Real-World ...

Let’s look at seven companies that had a negative brand image and how they overcame it. Of course, we kept the scope of this blog piece to events related to the over the counter (OTC) healthcare products or the overall health of consumers.

Brand Reputation Recovery: 11 Real-World Examples
August 29, 2025
Cybersecurity
Abby Donoughe
[ANSWERED] Why Cybersecurity is Important?

In a world where cyberattacks can happen at any moment, prioritizing cybersecurity is not just an IT concern; it’s a critical step in ensuring personal security, financial stability, and public trust. 

[ANSWERED] Why Cybersecurity is Important?
Maria Clark
August 13, 2020
Patient Engagement

Nurse Burnout Prevention: What Should You Do?

Maria Clark
August 13, 2020
Patient Engagement
Nurse Burnout Prevention: What Should You Do?

While it can be hard to prevent it entirely, there are ways that nurses can reduce long term effects of burnout and how often they experience symptoms. Let’s look at some of the most helpful nurse burnout prevention steps.

Tagged: Burnout

Comment
Matt Moneypenny
August 11, 2020

Why Greeting Patients is So Important and How to Do it Right

Matt Moneypenny
August 11, 2020
Why Greeting Patients is So Important and How to Do it Right

If you’re trying to figure out where your patient experience is lacking, maybe it’s not a matter of how your waiting room looks or that you don’t post enough on social media accounts. Instead, your biggest area improvement could come from lacking in one of the smallest of gestures, greeting.

Comment
Maria Clark
August 6, 2020
Patient Engagement

The Best Health Hashtags to Use on Each Platform (More Than 55!)

Maria Clark
August 6, 2020
Patient Engagement
The Best Health Hashtags to Use on Each Platform (More Than 55!)

Hashtags help categorize content on social media platforms. But which should you use for your practice? Here are over 55 health hashtags.

Tagged: Social Media

Comment
Matt Moneypenny
August 4, 2020
Patient Engagement

Lights, Camera, Action! Patient Video Testimonials (How to and Examples)

Matt Moneypenny
August 4, 2020
Patient Engagement
Lights, Camera, Action! Patient Video Testimonials (How to and Examples)

You can’t control what’s written about your healthcare organization on a public service like Google Reviews. So, how can you always ensure that a testimonial is positive? Video patient testimonials. Here’s how to get them started and great examples of them.

Tagged: Patient Testimonials

Comment
Maria Clark
July 30, 2020
Patient Engagement

Instagram for Doctors: Where to Start and How to Succeed

Maria Clark
July 30, 2020
Patient Engagement
Instagram for Doctors: Where to Start and How to Succeed

The content possibilities that a physician on Instagram can use are endless. But let’s look at some of the tools, how to use them and popular content ideas for doctors.

Tagged: Social Media

Comment
Matt Moneypenny
July 28, 2020
Patient Engagement

How to Manage and Handle Patient Complaints and Greviances

Matt Moneypenny
July 28, 2020
Patient Engagement
How to Manage and Handle Patient Complaints and Greviances

It’s 2020 and healthcare is now patient-centered. That means we can all hold hands and sing Kumbaya as there’s nothing to get upset over while visit a hospital or doctor’s office, right? Wrong. So, how do you handle and manage patient complaints, grievances and concerns?

Tagged: Patient Complaints, Patient Satisfaction

Comment
Matt Moneypenny
July 21, 2020
Patient Engagement

The Updated List of The Best Medical Podcasts (60 and Counting!)

Matt Moneypenny
July 21, 2020
Patient Engagement
The Updated List of The Best Medical Podcasts (60 and Counting!)

It’s hard to find medical podcasts, even when you’re searching for them specifically. Luckily, we did the research for you to save you time. So what some of the best ones?

Tagged: Podcast

1 Comment
Maria Clark
July 16, 2020
Patient Engagement

Frustrating but Fixable Causes of Long Patient Wait Times

Maria Clark
July 16, 2020
Patient Engagement
Frustrating but Fixable Causes of Long Patient Wait Times

Many factors lead to longer wait times. Practices must know how their end affects how long patients wait. And it’s helpful for patients to understand these so they’re aware of how many things can contribute to even short wait times.

Tagged: Waiting Rooms, Patient Scheduling

Comment
Matt Moneypenny
July 14, 2020
Compliance

Compliance Certificates: Choosing The Best One and How to Get It

Matt Moneypenny
July 14, 2020
Compliance
Compliance Certificates: Choosing The Best One and How to Get It

But, like most industries, in order to stand out as the perfect candidate for a job you need to have the most qualifications or experience. In compliance, qualifications take on the form of certifications. So what are some of the best compliance certifications and how do you get them?

Tagged: Compliance, Compliance Training

Comment
Maria Clark
July 9, 2020
Patient Engagement

Technology For Mental Health: How it Inspires a Better Well-Being

Maria Clark
July 9, 2020
Patient Engagement
Technology For Mental Health: How it Inspires a Better Well-Being

As technological advances, so do options for healthcare. Let’s take a look at some of the leading technology for mental health and how they’re improving access to care and managing conditions.

Tagged: Mental Health

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