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Etactics | Revenue Cycle Software

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September 19, 2025
Compliance
Maria Mulgrew
HIPAA Security Risk Assessment Template: An ...

What does a HIPAA risk assessment look like? Is there a specific template to follow? In this blog, we will go over what exactly a risk assessment is, why you need it, and steps to take to create your own risk assessment template.

HIPAA Security Risk Assessment Template: An Ultimate Guide
September 12, 2025
Revenue Cycle
Abby Donoughe
Denial Code CO 59: Everything You Need to Know

For billing teams, knowing how to prevent and resolve CO 59 denials is key to effective denial management and maintaining smooth revenue cycle management. So let’s jump into it!

Denial Code CO 59: Everything You Need to Know
September 5, 2025
Compliance
Maria Mulgrew
HIPAA Omnibus Rule: Understanding The Final Rule

Today we will learn more about what the HIPAA Omnibus Final Rule is. Plus, the role it plays in healthcare compliance. And how it can help you avoid costly HIPAA violation penalties.

HIPAA Omnibus Rule: Understanding The Final Rule
September 5, 2025
Patient Engagement
Abby Donoughe
Brand Reputation Recovery: 11 Real-World ...

Let’s look at seven companies that had a negative brand image and how they overcame it. Of course, we kept the scope of this blog piece to events related to the over the counter (OTC) healthcare products or the overall health of consumers.

Brand Reputation Recovery: 11 Real-World Examples
August 29, 2025
Cybersecurity
Abby Donoughe
[ANSWERED] Why Cybersecurity is Important?

In a world where cyberattacks can happen at any moment, prioritizing cybersecurity is not just an IT concern; it’s a critical step in ensuring personal security, financial stability, and public trust. 

[ANSWERED] Why Cybersecurity is Important?
Matt Moneypenny
March 3, 2020
Patient Engagement

The Ultimate List of Doctors on Youtube (62 and Counting!)

Matt Moneypenny
March 3, 2020
Patient Engagement
The Ultimate List of Doctors on Youtube (62 and Counting!)

Instead of trying to reinvent the wheel, you can look at what they’re doing as a reference when starting your channel. Here are 62 doctors on Youtube that deserve your subscription and why.

Tagged: Youtube

3 Comments
Maria Clark
February 27, 2020
Cybersecurity

Human Error and Cybersecurity: 11 Ways People Cause Incidents

Maria Clark
February 27, 2020
Cybersecurity
Human Error and Cybersecurity: 11 Ways People Cause Incidents

Human error from employees is one of the greatest causes of data breaches. The actions of careless staff members can lead to many different violations of government regulations. Here are 11 ways that human error can lead to cybersecurity incidents.

Tagged: Cybersecurity

Comment
Matt Moneypenny
February 25, 2020
Patient Engagement

5 New Patient Welcome Letters That Increase Engagement

Matt Moneypenny
February 25, 2020
Patient Engagement
5 New Patient Welcome Letters That Increase Engagement

Creating a welcome letter requires a bit of effort upfront but has an ever-lasting experience on how new patients perceive you. Here are 5 examples of new patient welcome letters.

Tagged: Welcome Letters

Comment
Maria Clark
February 20, 2020
Patient Engagement

What Different Generations Want in Healthcare

Maria Clark
February 20, 2020
Patient Engagement
What Different Generations Want in Healthcare

Giving the same patient experience across the board no longer works. As this industry changes, practices need to make sure they understand what different generations want in healthcare.

Tagged: Generations, Healthcare Trends

Comment
Matt Moneypenny
February 18, 2020
Patient Engagement

8 Good, Bad, and Ugly Hospital Waiting Rooms

Matt Moneypenny
February 18, 2020
Patient Engagement
8 Good, Bad, and Ugly Hospital Waiting Rooms

How can hospitals make an immediate, positive impact on how their patients feel while visiting? The most obvious answer is to start with where the majority of their visitors head towards - the waiting room. Here are examples of good, bad, and ugly hospital waiting rooms.

Tagged: Waiting Rooms

Comment
Maria Clark
February 13, 2020
Patient Engagement

The Pros and Cons of Social Media in Healthcare

Maria Clark
February 13, 2020
Patient Engagement
The Pros and Cons of Social Media in Healthcare

Here are the pros and cons of using social media in healthcare.

Tagged: Social Media

Comment
Matt Moneypenny
February 11, 2020
Patient Engagement

5 Outstanding Patient Testimonial Examples for Inspiration

Matt Moneypenny
February 11, 2020
Patient Engagement
5 Outstanding Patient Testimonial Examples for Inspiration

Can you provide any evidence about how great your practice is outside of what you and your brand ambassadors say? Here are 5 patient testimonial examples from different healthcare organizations and why they’re so great.

Tagged: Patient Testimonials

Comment
Maria Clark
February 6, 2020
Infographic, Patient Engagement

11 Ways to Improve Patient Satisfaction

Maria Clark
February 6, 2020
Infographic, Patient Engagement
11 Ways to Improve Patient Satisfaction

as healthcare moves towards value-based care, practice owners and hospital administrators are starting to pursue higher patient satisfaction scores. So how do you improve these scores for your organization? Here are 11 ways you can use to improve patient satisfaction and why they’re important.

Tagged: Patient Satisfaction

Comment
Maria Clark
January 30, 2020
Compliance

How to Create The Perfect Social Media Policy for Healthcare

Maria Clark
January 30, 2020
Compliance
How to Create The Perfect Social Media Policy for Healthcare

A social media policy is an essential part of a healthcare organization’s compliance landscape. It’s a set of requirements that your employees must follow while using the social web. Here are 10 key takeaways to keep in mind when creating one for healthcare.

Tagged: Social Media, Social Media Policy, compliance

Comment
Matt Moneypenny
January 28, 2020
Revenue Cycle

5 Simple But Effective Dunning Messages for Patient Statements

Matt Moneypenny
January 28, 2020
Revenue Cycle
5 Simple But Effective Dunning Messages for Patient Statements

What is a dunning message on a statement? That’s a question you’ve asked yourself before, especially when you were first getting into the medical billing space. But it’s an essential piece of every bill. Here are some examples.

Tagged: Dunning Message, Statements

1 Comment
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