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Etactics | Revenue Cycle Software

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September 19, 2025
Compliance
Maria Mulgrew
HIPAA Security Risk Assessment Template: An ...

What does a HIPAA risk assessment look like? Is there a specific template to follow? In this blog, we will go over what exactly a risk assessment is, why you need it, and steps to take to create your own risk assessment template.

HIPAA Security Risk Assessment Template: An Ultimate Guide
September 12, 2025
Revenue Cycle
Abby Donoughe
Denial Code CO 59: Everything You Need to Know

For billing teams, knowing how to prevent and resolve CO 59 denials is key to effective denial management and maintaining smooth revenue cycle management. So let’s jump into it!

Denial Code CO 59: Everything You Need to Know
September 5, 2025
Compliance
Maria Mulgrew
HIPAA Omnibus Rule: Understanding The Final Rule

Today we will learn more about what the HIPAA Omnibus Final Rule is. Plus, the role it plays in healthcare compliance. And how it can help you avoid costly HIPAA violation penalties.

HIPAA Omnibus Rule: Understanding The Final Rule
September 5, 2025
Patient Engagement
Abby Donoughe
Brand Reputation Recovery: 11 Real-World ...

Let’s look at seven companies that had a negative brand image and how they overcame it. Of course, we kept the scope of this blog piece to events related to the over the counter (OTC) healthcare products or the overall health of consumers.

Brand Reputation Recovery: 11 Real-World Examples
August 29, 2025
Cybersecurity
Abby Donoughe
[ANSWERED] Why Cybersecurity is Important?

In a world where cyberattacks can happen at any moment, prioritizing cybersecurity is not just an IT concern; it’s a critical step in ensuring personal security, financial stability, and public trust. 

[ANSWERED] Why Cybersecurity is Important?
Maria Clark
April 16, 2020
Patient Engagement

46 Jarring Statistics About College Students and Mental Health

Maria Clark
April 16, 2020
Patient Engagement
46 Jarring Statistics About College Students and Mental Health

Concerns surrounding mental health continue to increase across the board. However, out of every other demographic, these issues are especially prevalent in college students.

Tagged: Mental Health

Comment
Matt Moneypenny
April 14, 2020
Patient Engagement

10 Patient Testimonial Questions to Use as a Template

Matt Moneypenny
April 14, 2020
Patient Engagement
10 Patient Testimonial Questions to Use as a Template

There are thousands of different things you want to ask your patients, but you don’t want to overburden them. Here at 10 testimonial questions to ask them that you can use to create a template for success.

Tagged: Patient Testimonials

Comment
Maria Clark
April 9, 2020
Patient Engagement

14 Trailblazing Medical Appointment Transportation Services

Maria Clark
April 9, 2020
Patient Engagement
14 Trailblazing Medical Appointment Transportation Services

Although Medicaid does cover non-emergency medical transportation (NEMT) for eligible members. While this helps some, it doesn’t benefit all. Here are 14 trailblazing medical appointment transportation services.

Tagged: Appointment Transportation, Accessibility, Patient No-Show

Comment
Matt Moneypenny
April 7, 2020
Patient Engagement

10 Modern Ways to Show Patient Appreciation

Matt Moneypenny
April 7, 2020
Patient Engagement
10 Modern Ways to Show Patient Appreciation

When’s the last time you showed how thankful you are for those who come into your office? Your patients are your lifeblood and showing them appreciation is one of the best ways to keep them.

Tagged: Patient Appreciation

Comment
Maria Clark
April 2, 2020
Patient Engagement, Infographic

9 Crystal Clear Signs of Physician Burnout

Maria Clark
April 2, 2020
Patient Engagement, Infographic
9 Crystal Clear Signs of Physician Burnout

Healthcare organizations must offer resources to help decrease this mental health issue for our caregivers. But before this is possible, we need to first recognize and understand signs of burnout.

Tagged: Burnout

Comment
Matt Moneypenny
March 26, 2020
Patient Engagement

The Enormous List of Telehealth Pros and Cons

Matt Moneypenny
March 26, 2020
Patient Engagement
The Enormous List of Telehealth Pros and Cons

This service offers many benefits to reduce current problems that prevent patients from receiving the care they need. Although, there are still some disadvantages to address as this healthcare option expands and becomes more popular. Here are some of the pros and cons of telehealth.

Tagged: Telemedicine

1 Comment
Maria Clark
March 19, 2020
Patient Engagement

How to Respond to Negative Patient Reviews (Examples Included)

Maria Clark
March 19, 2020
Patient Engagement
How to Respond to Negative Patient Reviews (Examples Included)

So many businesses and healthcare organizations alike are afraid of allowing anyone to review their services because they fear negative reviews. That’s understandable but they aren’t the end of the world.

Tagged: Patient Reviews

Comment
Matt Moneypenny
March 17, 2020
Patient Payment, Revenue Cycle

Why Patient Statements Are Important

Matt Moneypenny
March 17, 2020
Patient Payment, Revenue Cycle
Why Patient Statements Are Important

Beyond how patient statements get sent and received, healthcare organizations also spend a lot of time on their design and format to ensure that they’re easy to understand. But from a higher level why is a patient statement important?

Tagged: Statements

Comment
Maria Clark
March 12, 2020
Patient Engagement

Common Sense Pediatric Patient and Parent Communication Tips

Maria Clark
March 12, 2020
Patient Engagement
Common Sense Pediatric Patient and Parent Communication Tips

Pediatric patients need different communication methods in order to have a positive experience. Here are some common sense pediatric patient and parent communication tips to follow to improve their experience.

Tagged: Patient Communication

Comment
Maria Clark
March 5, 2020
Cybersecurity, Compliance

Brace Yourself: 9 Examples of Dental HIPAA Violations

Maria Clark
March 5, 2020
Cybersecurity, Compliance
Brace Yourself: 9 Examples of Dental HIPAA Violations

Dental practices have had their share of violations. Some of these breaches resulted from intentional actions, but others were out of the practices’ control. Here are nine examples of dentists and dental practices that suffered HIPAA breaches.

Tagged: HIPAA, HIPAA Violation

Comment
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