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Etactics | Revenue Cycle Software

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September 12, 2025
Revenue Cycle
Abby Donoughe
Denial Code CO 59: Everything You Need to Know

For billing teams, knowing how to prevent and resolve CO 59 denials is key to effective denial management and maintaining smooth revenue cycle management. So let’s jump into it!

Denial Code CO 59: Everything You Need to Know
September 5, 2025
Compliance
Maria Mulgrew
HIPAA Omnibus Rule: Understanding The Final Rule

Today we will learn more about what the HIPAA Omnibus Final Rule is. Plus, the role it plays in healthcare compliance. And how it can help you avoid costly HIPAA violation penalties.

HIPAA Omnibus Rule: Understanding The Final Rule
September 5, 2025
Patient Engagement
Abby Donoughe
Brand Reputation Recovery: 11 Real-World ...

Let’s look at seven companies that had a negative brand image and how they overcame it. Of course, we kept the scope of this blog piece to events related to the over the counter (OTC) healthcare products or the overall health of consumers.

Brand Reputation Recovery: 11 Real-World Examples
August 29, 2025
Cybersecurity
Abby Donoughe
[ANSWERED] Why Cybersecurity is Important?

In a world where cyberattacks can happen at any moment, prioritizing cybersecurity is not just an IT concern; it’s a critical step in ensuring personal security, financial stability, and public trust. 

[ANSWERED] Why Cybersecurity is Important?
August 29, 2025
Compliance
Matt Moneypenny
What it Means to be HIPAA Compliant (It’s ...

What does it mean to be HIPAA compliant? Let’s look at each part of the regulation to answer that question.

What it Means to be HIPAA Compliant (It’s Surprising)
Maria Clark
February 11, 2021
Patient Engagement

50+ Social Media and Healthcare Statistics You Need to Know

Maria Clark
February 11, 2021
Patient Engagement
50+ Social Media and Healthcare Statistics You Need to Know

Doctors now recognize the importance of connecting with consumers online. They’ve started using popular sites like YouTube, TikTok, and Instagram. Here are over 50 social media and healthcare statistics you should know about these platforms.

Tagged: Social Media

Comment
Matt Moneypenny
February 9, 2021
Revenue Cycle

The Biggest Revenue Cycle Management Outsourcing Considerations

Matt Moneypenny
February 9, 2021
Revenue Cycle
The Biggest Revenue Cycle Management Outsourcing Considerations

Before you evaluate and pick a revenue cycle management vendor, you have to know what to look for in order to select the vendor that’s right for you. You’ve come to the right blog post.

Tagged: Revenue Cycle, Revenue Cycle Trends

Comment
Maria Clark
February 4, 2021
Revenue Cycle

The Best, Modern and Ethical Ways to Collect Money from Patients

Maria Clark
February 4, 2021
Revenue Cycle
The Best, Modern and Ethical Ways to Collect Money from Patients

What is the best way to collect money from patients? Here are five methods you should consider when setting up payment options.

Tagged: Patient Payment, Patient Collections

Comment
Matt Moneypenny
February 2, 2021
Compliance

The Complete List of Benefits of a Clean Desk Policy

Matt Moneypenny
February 2, 2021
Compliance
The Complete List of Benefits of a Clean Desk Policy

Here is the complete list of benefits that come as the result of enforcing your employees to have a clean desk.

Tagged: Clean Desk Policy, Compliance, Compliance Management, policy management

Comment
Maria Clark
January 28, 2021
Patient Engagement

Improving Communication in Healthcare Teams: 9 Easy Ways

Maria Clark
January 28, 2021
Patient Engagement
Improving Communication in Healthcare Teams: 9 Easy Ways

Effectively conveying information across staff helps with consistency. It keeps everyone updated about patients’ health and your health system workflows. So how do you communicate between staff to ensure this happens? Here are nine ways to improve communication in healthcare teams.

Tagged: Communication

Comment
Matt Moneypenny
January 26, 2021
Compliance

What are The Consequences of Accessing a Patient Chart Without a Reason? Answered.

Matt Moneypenny
January 26, 2021
Compliance
What are The Consequences of Accessing a Patient Chart Without a Reason? Answered.

Out of all of the different ways HIPAA violations occur, accessing information by unauthorized individuals is one of the most common. But, what exactly are the consequences of accessing a patient chart without a valid reason?

Tagged: HIPAA Awareness, HIPAA Training, HIPAA Violation, HIPAA

Comment
Maria Clark
January 21, 2021
Patient Engagement

Doctor Email Signatures: Why You Need Them (With Examples)

Maria Clark
January 21, 2021
Patient Engagement
Doctor Email Signatures: Why You Need Them (With Examples)

Well, each piece of content within the signature serves a purpose. Here are 7 reasons why you need an email signature.

Tagged: Patient Emailing

Comment
Matt Moneypenny
January 19, 2021
Patient Engagement

Doctor Reputation Management: How to Take and Avoid The L

Matt Moneypenny
January 19, 2021
Patient Engagement
Doctor Reputation Management: How to Take and Avoid The L

I’d wager to say that the old saying, “All PR is good PR,” doesn’t work in the healthcare industry. But is there a way to manage your reputation as a doctor? Yes.

Tagged: Reputation, Patient Reviews

Comment
Maria Clark
January 14, 2021
Patient Engagement

Do's and Dont's of Doctor-Patient Email Communication

Maria Clark
January 14, 2021
Patient Engagement
Do's and Dont's of Doctor-Patient Email Communication

What should a doctor do when communicating with their patients through the web? Here are 20 dos and don’ts for doctor-patient email communication.

Tagged: Patient Communication, Patient Emailing

Comment
Matt Moneypenny
January 12, 2021
Compliance

Burning Question: Can You Get a Job After a HIPAA Violation?

Matt Moneypenny
January 12, 2021
Compliance
Burning Question: Can You Get a Job After a HIPAA Violation?

There are thousands of blog posts discussing what happens to an organization when a HIPAA violation happens. This one discusses what happens to the employee that committed it.

Tagged: HIPAA, HIPAA Violation, HIPAA Awareness, HIPAA Training

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