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Etactics | Revenue Cycle Software

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September 12, 2025
Revenue Cycle
Abby Donoughe
Denial Code CO 59: Everything You Need to Know

For billing teams, knowing how to prevent and resolve CO 59 denials is key to effective denial management and maintaining smooth revenue cycle management. So let’s jump into it!

Denial Code CO 59: Everything You Need to Know
September 5, 2025
Compliance
Maria Mulgrew
HIPAA Omnibus Rule: Understanding The Final Rule

Today we will learn more about what the HIPAA Omnibus Final Rule is. Plus, the role it plays in healthcare compliance. And how it can help you avoid costly HIPAA violation penalties.

HIPAA Omnibus Rule: Understanding The Final Rule
September 5, 2025
Patient Engagement
Abby Donoughe
Brand Reputation Recovery: 11 Real-World ...

Let’s look at seven companies that had a negative brand image and how they overcame it. Of course, we kept the scope of this blog piece to events related to the over the counter (OTC) healthcare products or the overall health of consumers.

Brand Reputation Recovery: 11 Real-World Examples
August 29, 2025
Cybersecurity
Abby Donoughe
[ANSWERED] Why Cybersecurity is Important?

In a world where cyberattacks can happen at any moment, prioritizing cybersecurity is not just an IT concern; it’s a critical step in ensuring personal security, financial stability, and public trust. 

[ANSWERED] Why Cybersecurity is Important?
August 29, 2025
Compliance
Matt Moneypenny
What it Means to be HIPAA Compliant (It’s ...

What does it mean to be HIPAA compliant? Let’s look at each part of the regulation to answer that question.

What it Means to be HIPAA Compliant (It’s Surprising)
Matt Moneypenny
March 23, 2021
Compliance

6 Reasons To Use Online Healthcare Compliance Training

Matt Moneypenny
March 23, 2021
Compliance
6 Reasons To Use Online Healthcare Compliance Training

This blog post focuses specifically on the best format for your HIPAA training, which is online. Let me explain why.

Tagged: Compliance Training, Compliance

1 Comment
Maria Clark
March 18, 2021
Compliance

How Do Nurses Ensure Patient Confidentiality is Maintained?

Maria Clark
March 18, 2021
Compliance
How Do Nurses Ensure Patient Confidentiality is Maintained?

Nurses need to do everything they can to ensure they maintain patient confidentiality. This helps prevent accidental violations, even ones that may go under the radar.

Tagged: Compliance, Confidentiality

Comment
Matt Moneypenny
March 16, 2021
Compliance

Bad Blood: Can a Family Member Violate HIPAA?

Matt Moneypenny
March 16, 2021
Compliance
Bad Blood: Can a Family Member Violate HIPAA?

Since HIPAA leaves a lot of room for interpretation, we’re left with asking questions that may seem to have an obvious answer but require deep explanation. One of those common questions is, “Can a family member violate HIPAA?”

Tagged: HIPAA Violation, HIPAA Awareness, HIPAA

Comment
Maria Clark
March 11, 2021
Patient Engagement, Compliance

Inappropriate Use of Social Media in Healthcare

Maria Clark
March 11, 2021
Patient Engagement, Compliance
Inappropriate Use of Social Media in Healthcare

Unfortunately, not everyone follows suitable behavior on social media platforms. This could be at work, online when communicating with patients, or even on personal accounts outside of the workplace. Here are situations of inappropriate use of social media in healthcare that your practice needs to avoid.

Tagged: Social Media

Comment
Matt Moneypenny
March 9, 2021
Compliance

How to Get HIPAA Certification: Declassified

Matt Moneypenny
March 9, 2021
Compliance
How to Get HIPAA Certification: Declassified

Providing a training program to your employees that gives them an official certificate upon completion helps your compliance environment tremendously. The only question that remains is, how do you get an official HIPAA certification?

Tagged: HIPAA Awareness, HIPAA Training, HIPAA Certification

Comment
Maria Clark
March 4, 2021
Compliance

9 Examples of Squeaky Clean Desk Policy Posters

Maria Clark
March 4, 2021
Compliance
9 Examples of Squeaky Clean Desk Policy Posters

As a HIPAA-compliant organization, you know the importance of a clean desk policy. But it’s not uncommon for your employees to forget or not prioritize this rule. Here are nine clean desk policy posters for inspiration. We even included four that you can use yourself.

Tagged: Clean Desk Policy

Comment
Matt Moneypenny
March 2, 2021
Revenue Cycle

A Practice's Guide to Handling Medical Bills Sent to The Wrong Address

Matt Moneypenny
March 2, 2021
Revenue Cycle
A Practice's Guide to Handling Medical Bills Sent to The Wrong Address

Sending medical bills to the wrong address is a direct violation of the Health Insurance Portability and Accountability Act (HIPAA). But when this happens to your healthcare organization, what should you do?

Tagged: Medical Billing, Statements

Comment
Matt Moneypenny
February 23, 2021
Compliance

How to Protect Patient Health Information in The Workplace Instantly

Matt Moneypenny
February 23, 2021
Compliance
How to Protect Patient Health Information in The Workplace Instantly

There are simple processes, policies and physical items you could implement in your office that would have an instant, positive impact on your compliance environment.

Tagged: Compliance Management, Compliance, Compliance Training

Comment
Maria Clark
February 18, 2021
Patient Engagement

The Extraordinary Impacts of Mobile Technology in Healthcare

Maria Clark
February 18, 2021
Patient Engagement
The Extraordinary Impacts of Mobile Technology in Healthcare

Other practices are already seeing the impact that mobile technology has on healthcare. While it might take some time to get used to, these additions will start proving beneficial for both your staff and clients.

Tagged: Mobile Health, Mobile Technology

Comment
Matt Moneypenny
February 16, 2021
Revenue Cycle

The BIGGEST Reasons Why Revenue Cycle Management is Important

Matt Moneypenny
February 16, 2021
Revenue Cycle
The BIGGEST Reasons Why Revenue Cycle Management is Important

Whether you’re a part of a healthcare organization that’s starting to evaluate vendors to outsource this process to or you’re just trying to wrap your head around it, here’s why revenue cycle management (RCM) is so important.

Tagged: Revenue Cycle

Comment
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