Email Communication Do's and Dont's Quick Reference Guide

If you have struggled to find a poster with tips about emailing patients, look no further! This resource provides you with over twenty things your staff should and should not do when it comes to sending an email to a patient. Your workforce needs to understand how to maintain confidentiality and maintain HIPAA standards, but some employees may need different ways to remember what to do. Your goal is to be HIPAA compliant so help your employees by providing them this extra tool to help reinforce the concepts.

This resource provides you with…

Contact Patients

It's a challenge to get reliable health information on-demand, leading people to search the web instead. Email communication can help improve this. But make sure you know what do do when contacting patients via email.

HIPAA Compliance

It's easy to accidentally reveal PHI in an email. A breach in a patient’s privacy can lead to hefty fines during your organization's next audit. Make sure you are able to comply with all of the legal guidelines surrounding email communication.

Visual Reminders

Keep a poster in your office reminding everyone that passes about what to do when sending emails to patients. Remind your staff what they should and should not do to protect patient confidentiality. This visual reminder will help prevent future violations.

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