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Etactics | Revenue Cycle Software

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June 27, 2025
Compliance
Maria Mulgrew
HIPAA Privacy Risk Assessment: Analysis & ...

To protect from HIPAA violations such as unauthorized verbal disclosures. We will look at what it takes to perform a HIPAA privacy risk assessment.

HIPAA Privacy Risk Assessment: Analysis & More
June 20, 2025
Healthcare Claims, Revenue Cycle
Abby Donoughe
Understanding Denial Code CO 50: Causes and ...

In today's blog, we are going to cover denial code CO 50, what it means,why it happens, and how you can mitigate it.

Understanding Denial Code CO 50: Causes and Solutions for Claims
June 20, 2025
Collections
Maria Mulgrew
How to Write a Debt Collection Letter: With ...

If a borrower doesn’t pay their bill, then the collector buys these past-due payments from the business or creditor. They then try to collect what the person owes. To do this, they send debt collection letters.

How to Write a Debt Collection Letter: With Sample Letters and Templates
June 13, 2025
CMMC
Todd Stanton
CMMC Scoping Guide: Creating an Applicability ...

Scoping is often overlooked when preparing for a cybersecurity maturity model certification (CMMC)…which is why we created this ultimate guide.

CMMC Scoping Guide: Creating an Applicability Matrix
June 13, 2025
Revenue Cycle
Maria Mulgrew
Clean Claim in Medical Billing: Understanding ...

Having a high clean claim rate helps to ensure a seamless administrative workflow. Today we will focus on what a clean claim is, how they help your revenue cycle, and more. Let’s get into it!

Clean Claim in Medical Billing: Understanding Your Clean Claim Rate
Todd Stanton
March 19, 2024
Compliance, CMMC

CMMC Data Flow Diagrams: An Ultimate Guide

Todd Stanton
March 19, 2024
Compliance, CMMC
CMMC Data Flow Diagrams: An Ultimate Guide

This blog focuses on how organizations define those boundaries. We collaborated with KNC Strategic Services (KNCSS), an authorized third party assessor organization (C3PAO). They offered their own take on creating a data flow diagram.

Tagged: CMMC, CMMC Level 1, CMMC Level 2, Data Flow Diagram

Comment
Ashlyn Matish
March 15, 2024
Cybersecurity, Compliance

Information Security Program Lifecycle: An Ultimate Guide

Ashlyn Matish
March 15, 2024
Cybersecurity, Compliance
Information Security Program Lifecycle: An Ultimate Guide

Today we’re talking about the information security program lifecycle. we’ll be explaining the six stages of the information security program…we will see what exactly goes on in each of these stages.

Tagged: Information Security Program

Comment
Maria Mulgrew
March 13, 2024
Revenue Cycle

COB Vs. EOB: Everything You Need to Know

Maria Mulgrew
March 13, 2024
Revenue Cycle
COB Vs. EOB: Everything You Need to Know

A common question among billing and coding staff is, “What is the difference between the coordination of benefits and the explanation of benefits?” Let’s go over what these processes even are as well as the stark differences between them. 

Tagged: COB, EOB, Coordination of Benefits, Explanation of Benefits

Comment
Ashlyn Matish
March 8, 2024
eLearning

How to Recover from Burnout While Still Working

Ashlyn Matish
March 8, 2024
eLearning
How to Recover from Burnout While Still Working

If we want to see a decrease in burnout, organizations need to recognize it, listen to employees, and take action steps accordingly. But, how do you recover from burnout while still working?

Tagged: Burnout, Burnout Training

Comment
Maria Mulgrew
March 6, 2024
Revenue Cycle

[ANSWERED] Can Certified Mail be Sent to a PO Box?

Maria Mulgrew
March 6, 2024
Revenue Cycle
[ANSWERED] Can Certified Mail be Sent to a PO Box?

So there seems to be an issue here: can you send and receive certified mail to a PO box? Let’s delve into the subject together!

Tagged: Certified Mail

Comment
Ashlyn Matish
February 29, 2024
Revenue Cycle

[ANSWERED] What is COB in Medical Billing?

Ashlyn Matish
February 29, 2024
Revenue Cycle
[ANSWERED] What is COB in Medical Billing?

Coordination of benefits applies to a patient who has multiple insurance providers also known as payers. It’s more of a backend process, but it’s important to understand from a medical billing perspective.

Tagged: COB, Coordination of Benefits

Comment
Maria Mulgrew
February 23, 2024
Revenue Cycle

Dry Needling CPT Codes: An Ultimate Guide

Maria Mulgrew
February 23, 2024
Revenue Cycle
Dry Needling CPT Codes: An Ultimate Guide

One of the trickiest physical therapy CPT codes that billers deal with is dry needling codes. Let’s take a look at the importance of CPT codes in general, what dry needling is, what the codes entail, and more!

Tagged: CPT Codes, cpt

Comment
Ashlyn Matish
February 16, 2024
Compliance, Patient Payment

[ANSWERED] Is Zelle HIPAA Compliant?

Ashlyn Matish
February 16, 2024
Compliance, Patient Payment
[ANSWERED] Is Zelle HIPAA Compliant?

Some resources say there’s a definite no to using Zelle as your payment method or provider while others give the green light. What we can do is go over the facts. So buckle your seatbelt and get ready for this ride. Let’s find out for certain if Zelle is HIPAA compliant. 

Tagged: Zelle, Payment, Online Payment

Comment
Maria Mulgrew
February 15, 2024
Revenue Cycle

Denial Code CO 29: An Ultimate Guide

Maria Mulgrew
February 15, 2024
Revenue Cycle
Denial Code CO 29: An Ultimate Guide

In this blog, we will discuss what CO 29 is, some common causes, and how to address/prevent it. 

Tagged: Denial Code, Denial Management

Comment
Maria Mulgrew
February 2, 2024
Compliance

OIG Exclusion Lists: An Ultimate Guide

Maria Mulgrew
February 2, 2024
Compliance
OIG Exclusion Lists: An Ultimate Guide

Let’s go over what the HHS OIG is, the list itself, exclusion criteria, and how to prevent legal ramifications. 

Tagged: OIG, OIG Exclusion, Exclusion Lists

Comment
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