Frequently asked questions

Explore answers to common questions about our services, capabilities, and how we support organizations across healthcare and beyond.

What does Etactics do?

Etactics provides innovative revenue cycle, compliance, and communication solutions that help healthcare organizations, billing companies, and pharmacies improve efficiency, reduce costs, and enhance the end-user experience.

How do your products work together?

Each solution is powerful on its own, but they’re designed to integrate seamlessly. For example, IntelliClaim connects with AppealsPlus for denial management, and intelliStatement works with Customer Access Plus for digital statement delivery and payment.

What kind of support does Etactics provide?

Our clients receive dedicated account managers, hands-on implementation support, and fast, knowledgeable customer service—no outsourced call centers or ticket-only systems.

What types of solutions do you offer?

We offer a wide range of solutions, including claims clearinghouse services, patient payment portals, statement automation, document tracking, address validation, HIPAA compliance tools, and more.