Patient Engagement

 
posts

Boost satisfaction and outcomes with strategies focused on communication, education, digital tools, and personalized care throughout the patient journey.

AllMarketing
AllPatient Engagement
AlleLearning
AllCybersecurity
AllCompliance
AllCollections
AllCMMC
AllArtificial Intelligence
AllRevenue Cycle
AllHealthcare Claims
AllPayment
In-Network vs. Out-of-Network: The Difference in Care & Providers
Patient Engagement

In-Network vs. Out-of-Network: The Difference in Care & Providers

In this blog we are going to break down what “out-of-network” really means, the cost implications, and how to make informed decisions when choosing a provider. 

Texting Patients: Everything You Need to Know
Patient Engagement

Texting Patients: Everything You Need to Know

In this blog we discuss when you can text patients, what the regulations are, and the appropriate reasons and times for texting. We will also be discussing the advantages of using a texting service. 

45+ Patient Retention and Churn Rate Statistics
Patient Engagement

45+ Patient Retention and Churn Rate Statistics

Here is our list of over 45 patient retention statistics detailing differences in generations, the benefits of patient retention, and the cost of having patients leave.

50+ Patient Satisfaction Statistics that Every Practice Should Know
Patient Engagement

50+ Patient Satisfaction Statistics that Every Practice Should Know

Each part of the patient journey affects the overall experience. If you don’t consider the parts that frustrate the public, then you won’t as likely reach a high patient satisfaction score.

60+ Employee Burnout Statistics that Every Manager Should Know
Patient Engagement

60+ Employee Burnout Statistics that Every Manager Should Know

People are overworked. To understand more about this occupational phenomenon, here are over 60 employee burnout statistics.

10 Tips on How NOT to Respond to Patient Complaints
Patient Engagement

10 Tips on How NOT to Respond to Patient Complaints

Around 80% of survey respondents said that it would increase their trust if a company responded to negative customer comments. But the way that you respond to patient complaints can make all the difference. If you stay professional in your responses and show that you take patient concerns seriously, you can still win over clients.