Beyond how patient statements get sent and received, healthcare organizations also spend a lot of time on their design and format to ensure that they’re easy to understand. But from a higher level why is a patient statement important?
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How Typography Determines Patient-Friendly Statements
If it’s difficult to read or determine what they need to pay, they may give up altogether. But you don’t want your patients to skip paying their bills. This isn’t beneficial for anyone. This is why your organization must focus on the typography of your statement design to ensure it’s readable. There are several different aspects to consider.
Patient Statement Design Basics: Elements To Make Everything Understandable
We often don’t think about statement design elements when receiving these bills. Our main goal is to determine how much we owe, how to make the payment, and how to pay it off. There are different ways that you can ensure your statements are easy to follow. Everything starts with understanding basic design elements.