Publish Date:
May 27, 2021
Last Updated:
September 2, 2026

22 Surprisingly Positive Effects of Technology on Mental Health

Even though there are challenges associated with how technology impacts our wellbeing, there are also benefits. This infographic shows 15 statistics that prove the positive effects of technology on mental health.

Table of Contents

📲 Digital Therapeutics: The Positive Impact of Technology on Mental Healthcare

While 38% of adults perceive social media as harmful to well-being, health technology is proving to be a vital solution to the nationwide shortage of mental health professionals. Over 115 million Americans reside in designated Health Professional Shortage Areas (HPSAs). Digital health tools—such as telehealth, crisis text lines, and mobile self-care apps—are expanding access, reducing clinical barriers, and offering effective, remote interventions to underserved populations.

15 Data-Driven Benefits of Mental Health Technology

  • 📈 Telehealth Surges: Early pandemic data saw virtual therapy and psychiatry utilization surge by 302%, with 54% of early telehealth users specifically seeking behavioral health support.
  • 📱 App Market Expansion: Over 10,000 to 20,000 mental health apps currently exist. Top mobile mental health apps experienced a 17.6% surge in first-time downloads in early 2020, reaching 4 million downloads in a single month.
  • 🆘 First-Line Intervention: Digital tools often represent a patient's first access point to care. The Crisis Text Line reported that over 55% of its users had never spoken to anyone else for crisis intervention before texting.
  • 🧠 Proven Clinical Outcomes: 53% of clients receiving online counseling reported a significant decrease in depression intensity, while 90% of mental health app users reported improved confidence and attitudes regarding their emotional health.
  • 💰 Investments & Growth: The global digital health market (valued at $118B in 2019) has seen massive venture funding, with digital behavioral health startups raising $588 million in early 2020 alone.

It may sound contradictory that technology could positively impact our mental health. After all, 38% of adults see social media use as harmful to our wellbeing. It’s as if we’re constantly hearing about technology’s negative effects.

But even though there are challenges with how it impacts our wellbeing, there are also benefits.

There’s a shortage of health workers across America, and mental health is one area most vulnerable to this shortage.

This is due to a growing demand for services but shrinking access to professionals. Many of these workers are aging out of the field and there aren’t enough younger workers to replace them. By 2025, the US will have a shortage in:

  • Marriage and family therapists
  • Psychiatrists
  • Mental health counselors
  • Social workers
  • Psychologists
  • School counselors

Because of the limited access to professionals, there are new technology innovations to address the concern. Options such as telehealth and mobile apps make it easier for anyone to access services from anywhere.

These benefits have become more notable since the beginning of the COVID-19 pandemic when there was even less access to care. Since then, more people are relying on remote services, using mobile apps, and receiving treatment.

As a result of the move toward technology options, more professionals and practices recommend and offer online tools. Some examples are proving to be successful which is fueling more funding for this health sector.

This infographic shows 15 statistics that prove the positive effects of technology on mental health.

Positive Effects of Technology on Mental Health Infographic.png

Conclusion

Even though people may see technology as hurting mental wellbeing, it has proven positive effects.

There is less access to professional care which is only expected to get worse. But online options continue to emerge to address this shortage. It makes it easier for anyone to get help and even address their health on their own.

Because more people are looking to these technology options, health systems are expanding what they offer. And the industry is receiving more funding to continue providing these tools.

Positive Effects Statistics and Sources

  • 54% of people who turned to telehealth between mid-March and early May 2020 were seeking help for a behavioral health concern - xtelligent Healthcare Media
  • Virtual therapy and psychiatry was up 302% compared to before the COVID-19 pandemic - Fierce Healthcare
  • 29% of psychologists are seeing more patients overall since the COVID-19 pandemic, and 96% said they’re treating patients remotely - American Psychological Association
  • Over 115 million people in the US live in an area where the ratio of mental health professionals to residents is smaller than 1 per 30,000 people - GoodTherapy
  • There are between 10,000 to 20,000 mental health-related self-help apps - American Psychological Association
  • First-time downloads of the top 10 mental health apps in the US reached 4 million in April 2020 (up 17.6% from January) - Sensor Tower
  • In 2018, Apple identified self-care apps as their App Trend of the Year with consumer spending on the top five mindfulness apps growing 130% - National Academy of Medicine
  • Technology services are often the first or only service that someone has used for mental health support. Crisis Text Line provides free, 24/7 counseling and said that less than 45% of users had spoken to anyone else for crisis intervention - National Academy of Medicine
  • The online program MoodGYM has over 1.2 million users. 40% received a referral to the program from a health professional - National Academy of Medicine
  • 90% of mental health app users reported increased confidence, motivation, intention, and attitudes about their emotional health - Buckeye Recovery Network
  • The average 30-day engagement rate of Kaiser Permanente’s online tool options is around 30%, or two to three times higher than the industry average - National Academy of Medicine
  • 53% of clients who received online counseling reported that their depression became less intense - Bradley University
  • The value of the global digital health market was $118 billion as of 2019 with mental health as one of the fastest-growing sectors - National Academy of Medicine
  • Digital behavioral health startups received $588 million in the first half of 2020, almost equivalent to its annual funding in any previous year - Fierce Healthcare

❓ Mental Health Technology & Telehealth FAQ

How many Americans live in areas with a shortage of mental health professionals?

According to data from GoodTherapy, **over 115 million people in the United States** live in a Health Professional Shortage Area where the ratio of mental health professionals to residents is worse than 1 per 30,000 people.

Are online mental health interventions actually effective for treating depression?

Yes. Research published by Bradley University revealed that **53% of clients who received online counseling reported that their depression became noticeably less intense**. Additionally, 90% of app users report increased motivation and better attitudes toward their emotional health.

Do digital crisis tools reach people who haven't sought traditional therapy?

Yes. Digital platforms frequently serve as the initial entry point for care. For instance, the Crisis Text Line (which offers free, 24/7 counseling) reported that **less than 45% of its users** had ever spoken to anyone else for crisis intervention prior to using the service.

How many mental health mobile apps are currently available?

According to estimates from the American Psychological Association, there are currently between **10,000 and 20,000 mental health and self-help mobile applications** available to consumers.