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Etactics | Revenue Cycle Software

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September 12, 2025
Revenue Cycle
Abby Donoughe
Denial Code CO 59: Everything You Need to Know

For billing teams, knowing how to prevent and resolve CO 59 denials is key to effective denial management and maintaining smooth revenue cycle management. So let’s jump into it!

Denial Code CO 59: Everything You Need to Know
September 5, 2025
Compliance
Maria Mulgrew
HIPAA Omnibus Rule: Understanding The Final Rule

Today we will learn more about what the HIPAA Omnibus Final Rule is. Plus, the role it plays in healthcare compliance. And how it can help you avoid costly HIPAA violation penalties.

HIPAA Omnibus Rule: Understanding The Final Rule
September 5, 2025
Patient Engagement
Abby Donoughe
Brand Reputation Recovery: 11 Real-World ...

Let’s look at seven companies that had a negative brand image and how they overcame it. Of course, we kept the scope of this blog piece to events related to the over the counter (OTC) healthcare products or the overall health of consumers.

Brand Reputation Recovery: 11 Real-World Examples
August 29, 2025
Cybersecurity
Abby Donoughe
[ANSWERED] Why Cybersecurity is Important?

In a world where cyberattacks can happen at any moment, prioritizing cybersecurity is not just an IT concern; it’s a critical step in ensuring personal security, financial stability, and public trust. 

[ANSWERED] Why Cybersecurity is Important?
August 29, 2025
Compliance
Matt Moneypenny
What it Means to be HIPAA Compliant (It’s ...

What does it mean to be HIPAA compliant? Let’s look at each part of the regulation to answer that question.

What it Means to be HIPAA Compliant (It’s Surprising)
Elia Meltzer
April 11, 2023
Revenue Cycle

14 Illuminating Claim Denial Reasons & Their Codes

Elia Meltzer
April 11, 2023
Revenue Cycle
14 Illuminating Claim Denial Reasons & Their Codes

Poor management of the claims process can cost your practice thousands. But what kinds of things can go wrong? Here are 14 claim denial reasons and what you can do about them.

Tagged: Denial Management, Denial Code

Comment
Maria Mulgrew
April 6, 2023
Revenue Cycle

Denial Code PR 31: What it is & How to Handle it

Maria Mulgrew
April 6, 2023
Revenue Cycle
Denial Code PR 31: What it is & How to Handle it

If you get a claim denial back, say a common claim such as PR 31, you might be wondering, “How do I know what the denial reason is?” Let’s start by going over what a denial code even is.

Tagged: Denial Code, Denial Management

Comment
Elia Meltzer
April 4, 2023
Revenue Cycle

12 Epic Electronic Data Interchange (EDI) Benefits

Elia Meltzer
April 4, 2023
Revenue Cycle
12 Epic Electronic Data Interchange (EDI) Benefits

If the EDI industry has a value of nearly $2 billion, there has to be some additional perks associated with it. The short answer is yes. But, let’s take a look at the 12 biggest benefits of EDI.

Tagged: EDI, EDI Benefits

Comment
Maria Mulgrew
March 30, 2023
Cybersecurity, eLearning

[ANSWERED] Which is The Recommended Method for Verifying an Email's Legitimacy?

Maria Mulgrew
March 30, 2023
Cybersecurity, eLearning
[ANSWERED] Which is The Recommended Method for Verifying an Email's Legitimacy?

While hackers have many ways in which they create and send phishing emails, there are only a few key tips every user should know in order to stay safe. So, let’s take a look at the recommended method(s) for verifying an email’s legitimacy.

Tagged: Phishing, Phishing Awareness

Comment
Elia Meltzer
March 28, 2023
eLearning, Compliance

OSHA: Who is Covered?

Elia Meltzer
March 28, 2023
eLearning, Compliance
OSHA: Who is Covered?

The government successfully tabled fatal safety hazards and health risks with the introduction of OSHA. They established common-sense standards and enforced the law against those who put workers at risk. But who’s covered by OSHA? Who isn’t covered?

Tagged: OSHA

Comment
Maria Mulgrew
March 23, 2023
eLearning

[ANSWERED] Whose Responsibility is it to Prevent Workplace Harassment?

Maria Mulgrew
March 23, 2023
eLearning
[ANSWERED] Whose Responsibility is it to Prevent Workplace Harassment?

Harassment in the workplace is evolving and shows no signs of slowing down. While It takes teamwork and cooperation from everyone to create and enforce an effective anti-harassment program in any organization. Whose ultimately responsible for preventing it from happening?

Tagged: workplace harssment, Workplace Harassment

Comment
Elia Meltzer
March 21, 2023
eLearning

[ANSWERED] What is workplace retaliation and what does it look like?

Elia Meltzer
March 21, 2023
eLearning
[ANSWERED] What is workplace retaliation and what does it look like?

What is workplace retaliation? What does it look like? How does it present itself in a workplace environment? If you’re asking yourself any of these questions, you came to the right place.

Tagged: Workplace Retaliation, workplace harssment, Workplace Harassment

Comment
Maria Mulgrew
March 16, 2023
eLearning

How to Deal With Bullying at Work: 11 Complete Steps

Maria Mulgrew
March 16, 2023
eLearning
How to Deal With Bullying at Work: 11 Complete Steps

If you’re someone who’s dealing with a bully at work, how can you confront them, stand up for yourself or others, and help in creating a bully-free workplace?

Tagged: elearning, Compliance Training, Harassment Awareness, Workplace Harassment, workplace harssment

Comment
Elia Meltzer
March 14, 2023
Revenue Cycle

Answered: What is EDI in Healthcare?

Elia Meltzer
March 14, 2023
Revenue Cycle
Answered: What is EDI in Healthcare?

What is EDI in healthcare? The answer is not so simple. Let’s look at the definition of EDI, how it works in healthcare, the different transaction types, and the benefits associated with it.

Tagged: EDI, Revenue Cycle, Revenue Cycle Management

Comment
Maria Mulgrew
March 9, 2023
Compliance, Cybersecurity, eLearning

The SLAM Method for Fighting Phishing

Maria Mulgrew
March 9, 2023
Compliance, Cybersecurity, eLearning
The SLAM Method for Fighting Phishing

The SLAM Method sounds, well, aggressive. And I guess you could say it is, but in the sense that you will be better able to defend yourself against cybercriminals. Here’s everything you need to know about the SLAM method for fighting phishing.

Tagged: Phishing, Cybersecurity, cybersecurity awareness

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