Client Cuts Outstanding Patient Balances by Nearly 50% with intelliStatement®
Following widespread healthcare industry disruptions and growing concerns around patient collections, a multi-location occupational medicine provider sought a better way to manage more than $167,000 in outstanding patient balances. Without a formal collections process in place and limited visibility into the accuracy of patient account data, the organization faced increasing financial and operational challenges. This case study explores how the provider partnered with Etactics to implement IntelliStatement®, an automated patient statement solution designed to streamline self-pay collections and improve patient engagement. Download the case study to learn how automated patient statements, improved balance visibility, and a structured collections strategy helped transform patient AR management while reducing administrative burden.
